Terms and Conditions
Bookings / Reservations
A completed booking form and a 20% non-refundable deposit is required within 21 days to confirm your booking. Unfortunately reservations cannot be held for longer than this period if a deposit is not received. 20% part payments are due at both 4 and 6 months prior to departure date. Final payment on booking and any other incurred charges are due and payable no later than 60 days prior to departure. Payment accepted in AUD only, any payments made in foreign currency can incur an exchange surcharge.
A minimum of 8 passengers is required to confirm all cruises.
Most major Credit Cards are accepted.
Payment via credit card will attract the financial institutions surcharge:
American Express - 3.2%
Visa, Mastercard and Bankcard - 1.31%.
CANCELLATIONS
When a booking is cancelled the deposit is forfeited. If a booking is cancelled less than 60 days prior to departure Diversity Charter Company will retain the full deposit and in addition a cancellation fee will be payable by the client as follows.
- Cancellation within 60 days prior to departure date- payment of 75% of the total value of the reservation is due and payable to Diversity Charter Company
- Cancellation within 30 days prior to departure date or if passengers fail to arrive with no cancellation having been made - the total value of the reservation is due and payable to Diversity Charter Company
If arrangements can be made for a replacement cruise within the same calendar year, all monies may be transferred at the discretion of Diversity Charter Company. If the Diversity Charter Company, due to unforeseen circumstances or circumstances beyond our control, makes a cancellation, then a full refund of all monies paid will be made to the client.
FUEL SURCHARGE
Ever increasing fuel prices have been part of all of our everyday businesses and personal lives. Until now Diversity Charter Company has absorbed these into our costs, unfortunately we now find ourselves having to pass some of this increase to yourselves. Therefore, effective from Saturday the 7th of June 2008, all new bookings accepted will be charged with a fuel surcharge of 9% on our rates and is subject to variation depending on the price of fuel at time of booking.
We will continue to monitor the price of fuel and if there is a reduction, we will immediately lower our surcharge to reflect this. In the meantime, we thank you for your patronage and look forward to having you cruising the Kimberley waterways on Diversity.
Fuel surcharge is subject to variation and our terms and conditions will be amended to reflect this.
INSURANCE
The Diversity Charter Company strongly advises all clients to purchase comprehensive travel insurance, including cancellation cover, at the time of booking. This is protection against an emergency that may cause a client to cancel their cruise, or leave during the progress of their cruise.
SINGLE SHARE POLICY
All cabins are sold on a twin share basis. Sole occupancy can be purchased at the rate of two fares less 20%. If you are traveling alone in a twin cabin, a same sex roommate may be assigned to your cabin.
CHILDREN
It is the Diversity Charter Company's policy to not carry children under 16 years of age unless the boat is exclusively booked or at the sole discretion of the directors of Diversity Charter Company.
LIABILITY
This section defines the Diversity Charter Company's responsibility with respect to all our cruises. Please read this section carefully. The Diversity Charter Company provides wilderness adventure travel holidays. The nature of the cruises offered means that in some places, and under some circumstances passengers may face some physical discomfort and even danger. As an wilderness adventure holiday there are risks involved and it is expected that passengers accept and understand that these risks are part of each cruise. Every possible precaution will be undertaken by management and staff of the Diversity Charter Company. The owners and employees assume no responsibility for acts of god, illness, accidence, death or any property damage and/or loss incurred by a passenger in the course of the cruise. The Diversity Charter Company is unable to take any responsibility for any action on behalf of other carriers that may result in passengers failing to meet the conditions set down for any cruises.
Web site Terms of Use
By viewing this site the visitor agrees to the On-Line Terms and Conditions contained within this document.
Warranty disclaimer:
This site and all of the information it contains, including information which may be related to Diversity Charter Company products and/or services is provided solely for informational purposes. All information contained in this site is provided “as is”, without warranty of any kind and does not represent a warranty of any kind, either expressed or implied. Implied warranties, as referred to in this section includes, without limitation, all implied warranties of merchantability, fitness for a particular purpose and non-infringement, all of which are hereby expressly disclaimed.
Limitation of liability:
Under no circumstances will Diversity Charter Company be liable to any person or business entity for any direct, indirect, special, incidental, consequential, or other damages based on any use of this site or any other web-site to which this site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Diversity Charter Company has been specifically advised of the possibility of such damages.
Trademarks and copyright:
Except as expressly provided herein; you may not copy, reproduce, distribute, display, perform, modify, create derivative works, transmit, or in any way exploit any part of this site. Except as may be specifically granted to you by Diversity Charter Company in a separate instrument, you may only download material from this site for your own personal, non-commercial use as follows: you may make one machine readable copy and/or one print copy that is limited to occasional articles of personal interest only.
The On-Line Terms and Conditions below shall apply to all transactions made through this web site regardless of which of the following situations applies. Usage of this web site constitutes acceptance of these On-Line Terms and Conditions.
Purchase Order Terms and Pricing
If the Customer does not have a written agreement with Diversity Charter Company then these terms of the Diversity Charter Company standard invoice shall be controlling. Because of the nature of information systems, the pricing information contained in the Diversity Charter Company order processing system is considered definitive and will be used for pricing and invoicing your orders. Any pricing information on this site has been provided solely for your information and convenience. Please note that the pricing information shown may be further subject to taxes and other charges as well as discounts.
Written Agreement Terms and Pricing
If the Customer (or Customer's group purchasing organization) has a written agreement with Diversity Charter Company, then the specific terms and pricing of such written agreement will be controlling. In some limited circumstances, there may be a difference among the pricing information provided on-line at this site and the pricing information contained in such written agreements. It is Customer's responsibility to comply with all such agreements.
